Arlene Moss: Work-Life Balance, Compliance, and Scaling Up

Arlene Moss

On today’s episode of Framework, Jamie chats with Arlene Moss, Executive Business Coach at XY Planning Network.

Before working with XY, Arlene had forays into marketing, sales, and programming. Executive business coaching was a natural evolution that allowed her to roll up all of her skills and experience for the benefit of her clients. Arlene finds fulfillment in helping financial planners find solutions for their clients and watching them prosper.

Arlene talks with Jamie about what a sustainable work schedule looks like, how to avoid the pitfalls of scaling your business, and how the fee-based and commissions-only discourse can be handled effectively.

“I want people to find their answer. But then again, there are certain elements when you’re hyper-focused in the industry and even in a little corner of the industry that makes it silly for them to waste their time finding the answer, when you’re like, ‘Here’s the answer.’” ~ @ArleneDMoss

Main Takeaways

  • Overwork puts a stop to productivity and high performance. Set expectations and respect each other’s schedules.
  • The fee-based vs commissions-only debate goes on. However, compliance and transparency should always be at the center of the discourse rather than profits. 
  • It’s easier to achieve longevity when scaling up a business if we accept that we can’t please everyone. Always pay attention to your business mission and provide unmatched service to your clients.

Links and Important Mentions

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