Discover the New Standard in
The digital client experience powering better advisors, deeper conversations and happier clients
The Carson CX is centered on connection. You become more connected to your clients, your clients create a deeper connection with their financial goals, and those goals are connected to multiple accounts to create a full picture of their balance sheet – even accounts held externally. In the end, your digital client experience flows seamlessly with your in-person experience.
Set up a demo today to see how the Carson Client Experience can help your firm redefine how you connect with your clients.
See the CX in Action
Finally – a digital client experience
your clients will actually want to experience
All Client Assets in One Place
Everything – even held-away assets – viewable in one place for you and your clients.
Tech that Enhances (not Impedes) Client Relationships
Seamlessly integrate your clients’ experience – whether digital or in-person.
More Frequent, More
One-click communication from clients with more context and more information.
Your entire relationship in one place – financial planning, goals, behavior coaching, risk tolerance profile, and more.
A Client Experience Focused on Connection
Multiple Client Accounts Connected in One Technology
Strengthen the Connection with Your Clients
Clients Stay Connected Through Mobile Integration
A Client Experience
Focused on Communication
Your clients never have to wonder what’s happening behind the scenes. The Carson CX displays task lists right on the homepage – so clients can see what they still need to complete, along with their advisor. On the advisor side, we’ve made it easier to connect with clients, integrating popular video conferencing tools and Calendly.
A Client Experience
Focused on Clarity
The Carson CX is designed for ease-of-use no matter the client’s technical experience. Single sign-on allows clients to easily access their accounts, and the application is personalized with real-time goals, risk tolerance score, and a full picture of the client’s balance sheet.
- You Get:
- Your Clients Get:
- Customization to your firm
- Priority action items
- Real-time strategy allocation
- Investment mapping
- Graphic display
- Legacy planning details
- Enterprise-level security
- Key considerations for each financial plan
- Client’s priorities
- Connection to Orion Advisor Services
- Picture of full balance sheet
- Total net worth at a glance
- Aggregation of managed and external accounts
- Personalized portal
- Real-time goals
- Planning tools
- Risk tolerance score
- Improved advisor communication
- Live look at advisor’s to-do list